Hello dear customers,
Hope you stay healthy and happy.
Recently, Mr. President has increased tariffs on our country, and we deeply regret this.
But in order to thank you for your support and trust to the LBLYXIR team, we make the following commitments.
1. We will not impose tariffs on our customers, we will bear them ourselves.
2. Product prices will not increase
3. The free shipping policy will not change and shipping costs will not increase
Starting from May 2025, the US Customs has changed the customs clearance mode. The time for package clearance will be extended, which does not mean that there is any problem with your package.
Sometimes your package status will change from "In transit" to "Alert", please see the picture below.
At this time, you will receive our logistics reminder email.
Please do not worry when your package's logistics status changes like this. This is just the package being checked when it passes through customs, and the logistics status will return to normal when customs releases the package.
In addition, the product prices you see on our website are real prices, and you do not need to pay any additional fees at checkout or when the package is cleared. We will not play any word games to deceive customers.
It should be noted that if you buy our products in the "Shop App", you need to pay sales tax, which is determined by each state in the United States and is collected by the "shop app".
If you buy products on our official website lblyxir.com, you do not need to pay sales tax.
And we want to express to our customers that we have always operated our website with good customer service and product services, and we are absolutely responsible to our customers. But recently there are other websites that are maliciously plagiarizing and impersonating us. If you see any articles and expressions that are the same as ours, please be careful and cautious to be deceived. Thank you
In 2025, we hope to continue to share the joy of journal spread with you. Let us spread inspiration and happiness through journals and relieve the stress in life.
Best Wishes,
LBLYXIR Team
13 thoughts on “US Logistics Customs Policy Update”
Amanda Zwink
Thank you LBLYXIR!! I have searched for a website that truly understands my needs as a papercraft fanatic. My search seemed hopeless until i saw a package an order video with your products being packaged and instantly fell in love. Now i have made it my goal to make enough of my own passive income so as to be able to shop your store with an unlimited budget. Im a homebody that has found a love and passion in junk, creative, and daily journaling. And so i hope one day ill be able to see maybe my own order veing packaged by your amazing and fairytale store.
Jackie Rosales
Thank you, LBLYXIR! I love the journaling community and your products are amazing! Just placed another order. Can’t wait to journal with new supplies 🥰
Jackie Rosales
Thank you, LBLYXIR! I love the journaling community and your products are amazing! Just placed another order. Can’t wait to journal with new supplies 🥰
Tina P Whitford
That is a very generous statement and I appreciate it so, so much. Your products are beautiful and I’m going to order right now!
Tina
Darlene Frybarger
Thank you for taking the time to keep us informed. Because of your kindness and caring I will be ordering more from you and less, if any, from other companies.