Hello dear customers,
Hope you stay healthy and happy.
Recently, Mr. President has increased tariffs on our country, and we deeply regret this.
But in order to thank you for your support and trust to the LBLYXIR team, we make the following commitments.
1. We will not impose tariffs on our customers, we will bear them ourselves.
2. Product prices will not increase
3. The free shipping policy will not change and shipping costs will not increase
Starting from May 2025, the US Customs has changed the customs clearance mode. The time for package clearance will be extended, which does not mean that there is any problem with your package.
Sometimes your package status will change from "In transit" to "Alert", please see the picture below.
At this time, you will receive our logistics reminder email.
Please do not worry when your package's logistics status changes like this. This is just the package being checked when it passes through customs, and the logistics status will return to normal when customs releases the package.
In addition, the product prices you see on our website are real prices, and you do not need to pay any additional fees at checkout or when the package is cleared. We will not play any word games to deceive customers.
It should be noted that if you buy our products in the "Shop App", you need to pay sales tax, which is determined by each state in the United States and is collected by the "shop app".
If you buy products on our official website lblyxir.com, you do not need to pay sales tax.
And we want to express to our customers that we have always operated our website with good customer service and product services, and we are absolutely responsible to our customers. But recently there are other websites that are maliciously plagiarizing and impersonating us. If you see any articles and expressions that are the same as ours, please be careful and cautious to be deceived. Thank you
In 2025, we hope to continue to share the joy of journal spread with you. Let us spread inspiration and happiness through journals and relieve the stress in life.
Best Wishes,
LBLYXIR Team
13 thoughts on “US Logistics Customs Policy Update”
Susan Ricker
I would buy your product even if it went up. I love your things and everything is so nicely packaged. It’s a shame. I understand I live in the US and it’s been hard on some other sites I want to thank you very much. You are very cordial every time I text with a question. I have ordered from you many times and I definitely will continue. That’s one big announcement and I thank you from the bottom of my heart sending love and prayers your way.💙
Kaitlyn Goodell
This means SO SO much to me, and everyone from US that utilizes your wonderful website will be undoubtedly appreciative for your commitment to your customers! I will continue to shop with you guys🙂
Kelly Schneider
Thank you! Thank you! Thank you for your generosity!!! You have been my go-to store since I started journaling last year and I wasn’t really sure what I’d do without you! Thankfully I won’t have to find out.
Heather Worthington
Thank you very much for this. I sincerely appreciate this, as I have only just gotten into “junk journaling”.; and, It has brought much joy into my life. What you are taking on, well, it’s incredible considering how you are being treated. Just remember, he did not win by over 50%!. i will continue to support your store!
Ginger Bower
I very much appreciate this. I only recently got into ASMR Sticker Journals and this is my favorite store. I’m sorry for the damage that is being caused by this silly Tarriff war. I will continue to order from this store.